Tiara Yachts Earns Marine Industry CSI Award For 16th Consecutive Year
Holland, Mich., (February 15, 2024) – Tiara Yachts, a family-owned manufacturer of American-made luxury watercrafts, announced today it has earned the 2023 Marine Industry Customer Satisfaction Index (CSI) Award from the National Marine Manufacturers Association (NMMA). This marks Tiara’s 16th consecutive year receiving the award, which recognizes manufacturers for providing outstanding customer satisfaction.
Winners were announced at the Discover Boating® Miami International Boat Show® during the Innovation Breakfast hosted by the NMMA. Tiara Yachts was recognized in two categories: Inboard Express Cruiser and Fiberglass Outboard Boats. For the second consecutive year, Tiara Yachts was the only manufacturer to be recognized in the Inboard Express Cruiser category.
“It is an honor to accept and celebrate this recognition for our 16th consecutive year,” said Tom Slikkers, CEO and President of Tiara Yachts. “The NMMA has set a gold standard for our industry and winning the CSI Award is an incredible accomplishment. We understand the weight it carries and look forward to continuing to provide industry-leading service for our customers.”
The Marine Industry CSI Awards Program honors participating boat and engine manufacturers that actively measure customer satisfaction and pursue continuous improvement to better serve the customer. Award winners are those who have achieved the highest level of customer contentment, as voted on by customers. Manufacturers must reach an independently measured standard of excellence in customer satisfaction of 90 percent or higher based on data collected from surveying those who have purchased a new boat or engine in past calendar year to be eligible for the award.
For more information regarding Tiara Yachts, visit tiarayachts.com.